Frequently Asked Questions

Find answers to common questions about Unregistrar services.

General Questions

What is Unregistrar?
Unregistrar is a premium domain and subdomain marketplace that connects to the Unregistry system. We provide access to unique TLDs and subdomains that aren't available through traditional registrars.
How is Unregistrar different from other domain registrars?
Unlike traditional registrars, we specialize in alternative TLDs and subdomain structures through the Unregistry protocol. This gives you access to domains like .com.store, .com.shop, and other unique extensions not available elsewhere.
Are these real domains?
Yes! All domains registered through Unregistrar are fully functional domains that work with standard DNS, email, and web hosting. They're managed through the innovative Unregistry system.

Registration & Pricing

How much do domains cost?
Domain prices start at $9.99/year for standard registrations. Premium domains may have higher prices based on demand and exclusivity. Each domain's price is shown during the search process.
Can I transfer my existing domain?
Currently, we specialize in new registrations through the Unregistry system. Traditional domain transfers are not supported, but you can register new alternative TLDs for your brand.
What payment methods do you accept?
We accept all major credit cards, PayPal, and cryptocurrency payments including Bitcoin, Ethereum, and USDT. All transactions are processed securely through our encrypted checkout.

Technical Questions

How do I configure DNS for my domain?
After registration, you can manage DNS records through your dashboard. We support all standard record types (A, AAAA, CNAME, MX, TXT, etc.). Changes typically propagate within minutes.
Do you provide email hosting?
We provide DNS management for email configuration. You can point your domain's MX records to any email provider of your choice, including Google Workspace, Microsoft 365, or custom mail servers.
Is there an API available?
Yes! We offer a comprehensive REST API for domain search, registration, and management. Check our API documentation for integration details and examples.

Security & Privacy

Is WHOIS privacy included?
Yes, WHOIS privacy protection is included free with all domain registrations. Your personal information is kept private and secure by default.
How do you protect my account?
We use industry-standard security including SSL encryption, two-factor authentication (2FA), and secure password requirements. Our systems are regularly audited for security compliance.
What happens if I forget my password?
You can reset your password using the "Forgot Password" link on the login page. We'll send a secure reset link to your registered email address.

Support & Contact

How can I contact support?
Visit our support page to submit a ticket, or email us directly at [email protected]. We typically respond within 24 hours.
Do you offer phone support?
Currently, we provide support via email and ticket system to ensure accurate tracking and resolution of all inquiries. Premium support plans with priority response are available.

Still have questions?

Contact our support team for personalized assistance.

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